Last updated: January 2026
Welcome to Medvora Health. These Terms & Conditions govern your use of the Medvora Health website and diagnostic services. By accessing our website or availing any service, you agree to be legally bound by these terms. If you do not agree, please discontinue use of our services.
About Medvora Health
Medvora Health is a diagnostic and pathology laboratory providing blood tests, preventive health checkups, and home sample collection services. Our services support medical diagnosis and are not intended to replace professional medical consultation or treatment.
Acceptance of Terms
By using this website, booking tests, or providing samples, you confirm that you have read, understood, and accepted these Terms & Conditions along with our Privacy Policy and Refund Policy.
Medical Disclaimer
- All laboratory reports are generated based on analysis of samples received.
- Test results must be reviewed and interpreted by a qualified medical professional.
- Medvora Health does not provide medical advice, prescriptions, or treatment recommendations.
- The laboratory is not responsible for decisions taken without consulting a registered medical practitioner.
Appointments & Home Sample Collection
- Test appointments and home sample collection services are subject to availability.
- Accurate address and contact information must be provided by the patient.
- Medvora Health reserves the right to reschedule or cancel appointments due to operational, technical, or safety reasons.
Sample Collection & Test Accuracy
- Samples are collected following standard laboratory safety and hygiene protocols.
- Patients must strictly follow test preparation instructions such as fasting requirements.
- Medvora Health shall not be liable for inaccurate results caused by incorrect patient preparation or compromised samples.
Test Reports & Turnaround Time
- Report timelines mentioned are indicative and may vary based on test complexity.
- Reports may be delivered digitally or in physical form.
- Medvora Health is not liable for delays caused by technical issues, incomplete patient details, or unforeseen circumstances.
Pricing & Payments
- Test prices and health packages are subject to change without prior notice.
- Full payment is required at the time of booking or sample collection unless otherwise stated.
- Medvora Health reserves the right to modify pricing, discounts, or packages at its discretion.
Cancellations & Refund Policy
- Appointment cancellations must be requested before sample collection.
- Once sample collection or testing has begun, cancellation or refunds may not be applicable.
- Refunds, where applicable, will be processed as per our Refund & Cancellation Policy.
Privacy & Data Protection
- Medvora Health is committed to protecting patient confidentiality.
- Personal and medical data is collected only for diagnostic and service-related purposes.
- Data is stored securely and shared only when required by law or authorized healthcare partners.
Please refer to our Privacy Policy for detailed information.
Website Usage & Intellectual Property
- Website content is provided for informational purposes only.
- Unauthorized copying, reproduction, or misuse of content is prohibited.
- Medvora Health retains all intellectual property rights related to website content and branding.
Limitation of Liability
Medvora Health shall not be liable for:
- Indirect, incidental, or consequential damages
- Misinterpretation of diagnostic reports without medical consultation
- Service delays due to incorrect patient information or technical failures
Modifications to Terms
Medvora Health reserves the right to revise these Terms & Conditions at any time. Continued use of the website or services constitutes acceptance of the updated terms.
Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in India.